Crenshaw Communications

Crenshaw Communications, PR Fish Bowl • May 6, 2011

@#$% Our Mothers Say

It’s been a big week for world news, and as we slow down to celebrate Mother’s Day I have collected some “mom-isms.” At first glance, the wisdom may seem dated and quaint, but some aphorisms are worth a second look. So, before you decide whether you’re going to see the latest Kate Hudson movie or […]

communications, Crenshaw Communications, ImPRessions, public relations, social media • May 2, 2011

How Bin Laden Renewed My Faith In "Old" Media

It was after 11:00 p.m. eastern time when a tweet caught my eye, then another. Within moments, I learned that Bin Laden was dead, and that President Obama was preparing to speak about it on all major networks. This without leaving my Twitter app or clicking on a single link. The speed with which the news […]

celebrity, communications, Crenshaw Communications, crisis management, ImPRessions, public relations, reputation, social media • April 28, 2011

Have Press Agents Become "Suppress" Agents?

Recently I attended an awards luncheon where a prominent PR woman was honored for her fierce protectiveness of her clients and her way of shutting out press who didn’t promise positive coverage. It made me wonder about the guard-dog publicist in the age of social media. A few days later, I read the New York […]

advertising, communications, Crenshaw Communications, ImPRessions, public relations, reputation • April 20, 2011

In PR Melodrama, Hoover Tries To Save The Soaps

Cue the organ music… here’s the dirt. A top appliance brand is so steamed by the demise of ABC’s daytime serials that it’s yanked its advertising clean off the network. That’s right, in a move worthy of Erica Kane herself, Hoover announced that it won’t be advertising on ABC after Friday of this week. What’s more, […]

communications, Crenshaw Communications, ImPRessions, public relations, reputation • April 15, 2011

Chains Serve Up Savvy Response To Drink Mix-Ups

Tempest in a sippy cup? Some might think so. But as one PR expert put it,”the story was too good.” When a Michigan Applebee’s restaurant mistakenly served a pre-mixed margarita to a 15-month-old boy, the chain found itself battling a flood of critical coverage and a reputation threat. The media and blogosphere was stirred up […]

communications, Crenshaw Communications, ImPRessions, public relations • April 11, 2011

6 Ways To Refresh Your PR Program

For a creative services firm like, say, a New York PR agency, the two greatest blessings might be loyal staff and long-term client relationships. Each is a gift, and they often go together. But longevity can also pose a challenge. How do you keep a five or ten-year PR program new and relevant? Here are some tips from the […]

communications, Crenshaw Communications, crisis management, ImPRessions, public relations, reputation, social media • April 4, 2011

GoDaddy Competitors Move In For the Kill

In posting a gruesome video of his African elephant hunt that went viral last week, GoDaddy Founder Bob Parsons may have shot himself in the foot, at least from an image standpoint. Parsons spent Friday posting statements and offering interviews in defense of his actions. PETA jumped on the story, instantly closing its GoDaddy hosting account […]

Crenshaw Communications, ImPRessions • March 29, 2011

Vacation Tips For Business Owners And Worryholics

Another year, another spring break. Last year I shared some very reasonable tips for going on vacation as a business owner, yet ended up breaking most of those rules. This year, I tried a slightly more realistic tack. If you own a business, are a workaholic, or just a worryholic like me, it’s not as easy as unplugging and […]

advertising, branding, communications, Crenshaw Communications, ImPRessions, marketing, public relations • March 22, 2011

What Marketers Don’t Know About PR

Are we living through PR’s “golden age”? Sometimes I think so. Clients understand the benefits of PR and are sophisticated about the tricky aspects, like trading perfect control for a measure of credibility. And budgets are opening up after the economic downturn. But other times I wonder. Last year a favorite client of mine refers to […]