marketing



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January 5, 2017

The Top PR Trends For 2017

by: in: Crenshaw Communications, imPRessions, marketing

Like any other business discipline, public relations has changed in recent years. The Global Communications Report, a comprehensive worldwide survey of more than 1,000 senior PR executives worldwide, reveals that the worldwide PR industry is predicted to grow from its current estimated size of $14 billion to $19.3 billion over the next five years. According to…
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July 13, 2016

Don’t Let Breaking News Steal Your Thunder

by: in: Crenshaw Communications, imPRessions, marketing, public relations

When PR agency professionals plan a product launch or news announcement, we do it with close attention to detail. In most cases there’s sufficient lead time to schedule each element carefully. A top priority is to steer clear of previously planned events that could conceivably steal our PR thunder. Even if the news isn’t directly…
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April 3, 2014

Does This PR Firm Make Me Look Fat? How To Know If Your Agency Is Still A Good Fit

by: in: Crenshaw Communications, marketing, PR Fish Bowl, public relations

Is a little voice telling you that you and your current PR agency are suffering from the business equivalent of the seven-year itch? Are you “growing apart”? Could they be “just not that into you,” or vice versa? There are warning signs that it may be time to re-evaluate and get a fresh start with…
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December 2, 2013

A Beautiful Noise: Five Tips for Better Brand PR Messaging

by: in: branding, Crenshaw Communications, marketing, PR Fish Bowl, public relations

by guest blogger George Drucker When it comes to brand public relations campaigns, consistent and compelling messaging can mean the difference between a successful PR campaign and an “also-ran.” You have to make noise to be heard above the clutter. But that noise, in essence, your messaging, must be carefully, thoughtfully and creatively crafted so…
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July 25, 2013

PR Should Own Real-Time Marketing

by: in: communications, Crenshaw Communications, imPRessions, marketing, public relations

Mere moments after HRH George Alexander Louis of Cambridge made his entrance, the tweets and posts came in a rush. From Pampers, to Hostess, to Lululemon, all manner of brands spawned seemingly on-the-fly messages in the wake of the #royalbaby delivery. Some were witty, others were boring, and a few stretched the limits of taste,…
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June 19, 2013

Can Bad PR Be Good Marketing?

by: in: Crenshaw Communications, imPRessions, marketing

Lifestyle clothing retailer Abercrombie & Fitch ran into some nasty PR recently when comments by CEO Mike Jeffries were reposted from a 2006 interview and blew up the Internet.  In the piece, Jeffries boasts about the brand’s “exclusionary” marketing practices. He explains, in his typical unapologetic style, that Abercrombie won’t carry larger women’s because it…
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3
May 29, 2013

What Is “PR” Thinking?

by: in: Crenshaw Communications, imPRessions, marketing, public relations

According to PR industry newsletter to The Holmes Report, “PR thinking” will dominate marketing communications in future years. That’s meant to be encouraging news for PR pros. The basis for the forecast is a new survey of 2000 marketing communications students in four European countries. Seventy percent of this “next generation” of marketers say they…
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March 27, 2013

Is Tiger Woods Back?

by: in: branding, celebrity, communications, imPRessions, marketing, public relations, reputation

“Winning Takes Care of Everything,” boasts the ad. Sponsored by Nike, the only brand that stuck by the disgraced golfer as he struggled to get his reputation out of the rough, it has an impertinence that’s gotten everyone talking. It’s confident, even cocky, and most importantly, buzzworthy. A winner for Nike. Yet the tone is…
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1
December 12, 2012

Five Ways PR Can Build Brands

by: in: branding, communications, Crenshaw Communications, imPRessions, marketing, public relations, reputation

It’s been said that PR drives reputation, while marketing builds brands. But that simplistic premise defines both PR and brand far too narrowly. It may not always take the lead in brand-building, particularly with large, global companies, but there are many ways in which the classic PR approach and tactics help defend, deepen, and even…
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0
June 28, 2012

Career-Building PR Techniques: How To Get ZMOT On Your Side

by: in: branding, Crenshaw Communications, imPRessions, marketing, public relations, reputation, social media

Marketers like to talk about the Zero Moment of Truth, or ZMOT, for a product or brand. Loosely defined as the moment when a prospective buyer looks for online reviews and recommendations for a product, ZMOT follows the P&G tenets of the “first moment of truth,” when a customer chooses a product on the store…
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12
March 22, 2011

What Marketers Don’t Know About PR

by: in: advertising, branding, communications, Crenshaw Communications, imPRessions, marketing, public relations

Are we living through PR’s “golden age”? Sometimes I think so. Clients understand the benefits of PR and are sophisticated about the tricky aspects, like trading perfect control for a measure of credibility. And budgets are opening up after the economic downturn. But other times I wonder. Last year a favorite client of mine refers to public relations…
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4
March 15, 2011

PR By Another Name: Public Relations and the “New” Competition

by: in: advertising, branding, communications, Crenshaw Communications, imPRessions, marketing, public relations

The chemistry was great, our experience perfect, and they loved the proposal. But, in a twist, the account went to a “digital brand management” shop whose website touts its ability to drive visibility and engagement. PR by another name? The “creative destruction of PR“? It’s true that social media has changed the game for our…
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2
March 2, 2011

What Good Public Relations Cannot Do

by: in: advertising, communications, Crenshaw Communications, marketing, public relations

Hearing about someone’s bad experience with a PR firm has a train-wreck kind of fascination for PR agency people. It’s painful to hear criticisms and generalizations about our business, but we can’t resist jumping in to diagnose the problem. That’s the case with our most recent public flogging, “The Trouble With PR,” which appeared in…
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5
November 3, 2010

PR Lessons From The 2010 Election

by: in: branding, communications, Crenshaw Communications, leadership, marketing, public relations

No matter how you feel about the results of the 2010 midterms, it’s been an interesting election season. Start with a stagnant economy, add a soured electorate, pour on the tea party activists, and it’s a bitter brew, at least for incumbents. The election also offers lessons for communicators. Here’s what marketing and PR pros…
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October 29, 2010

Truth Is The New Black: Why PR Must Be The Most Authentic Form of Marketing

by: in: communications, Crenshaw Communications, marketing, public relations

At a meeting of the Council of PR Firms last week, keynoter Marc Pritchard, P&G’s Chief Marketing Officer and the man responsible for spending more marketing dollars than any human on earth, called public relations “the most authentic form of marketing.” It’s a crowd-pleasing line, at least in a room full of PR professionals. Now, I’m…
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18
May 13, 2010

How To Get A Job in PR: Advice (and Hope) for Millennials

by: in: communications, creativity, Crenshaw Communications, marketing, public relations, social media

It’s graduation season, when advice is plentiful, but jobs are scarce. Firms like mine are blitzed with resumes from freshly degreed communications grads eager to make their mark in PR. A tough economy isn’t the only obstacle. Those entering the workforce now are tagged as Millennials and stereotyped as indulged, overpraised, and entitled.  Here’s my contribution to the…
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April 26, 2010

Banned Ads Are A Robust PR Opportunity

by: in: advertising, communications, Crenshaw Communications, marketing, public relations, social media

It played out like a publicity stunt. Not one as blatant as the annual Super Bowl banned-ad PR-fest. But, at first it seemed a little, well, overblown. The sexy Lane Bryant lingerie commercial featuring curvy model Ashley Graham was rejected by both ABC and Fox for showing “too much cleavage” and being therefore too risque for the family…
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April 9, 2010

When Brands Try To Be Cool (Part 2)

by: in: advertising, branding, communications, creativity, Crenshaw Communications, marketing, public relations, technology

Brands trying to be cool is an obsession of mine, and I’ve noticed how they seem to come in clusters. The latest rash of high-stakes rebrandings is in cable and Internet services. In February, Comcast renamed its TV, Internet and phone services as Xfinity. The PR picture wasn’t pretty. Bloggers and branding experts pounced on…
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March 20, 2010

Ford Leads the Way for Influencer Marketing

by: in: Crenshaw Communications, marketing, public relations, social media

As I’ve previously blogged, I get a charge out of the Fiesta Movement, Ford’s nontraditional campaign to promote its new subcompact car. Not because it’s innovative, although it’s undoubtedly a departure for the automotive category. I admire it precisely because it’s not groundbreaking in the truest sense. It’s something better. The Fiesta Movement is a…
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March 16, 2010

Genius PR Move of the Year – Conan on Twitter

by: in: celebrity, communications, Crenshaw Communications, marketing, social media

Before late February, the closest Conan O’Brien came to social media was making lame jokes about tweeting celebrities on his show. So, when his updates came over my Twitter stream, I thought it was a clever way to stay relevant for a guy who’s barred from going on television for six more months. @ConanOBrien‘s bio seemed to…
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9
March 5, 2010

The Future of Celebrity Endorsement, Post-Tiger

by: in: advertising, branding, celebrity, communications, Crenshaw Communications, crisis management, marketing, public relations, reputation, social media

Last night I had the pleasure of speaking at a symposium sponsored by The Cardozo Arts and Entertainment Law Journal. The topic was “The Tiger Woods Effect” on celebrity endorsement, contract negotiation, morals clauses, and a host of other legal, marketing and PR issues. Here’s my take on the discussion, from a strictly brand marketing perspective. Brands…
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3
February 3, 2010

Super Bowl Advertisers Score PR Points By Getting "Banned"

by: in: advertising, communications, Crenshaw Communications, marketing, public relations, social media

Someone blogged recently that the Super Bowl’s like “American Idol” for advertisers…with a little football thrown in. They called it right. And this year, with social media kicking in like never before, the Super Bowl is still a winning PR strategy for the brands that pay to play. Most are looking to extend their investment through the…
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4
January 9, 2010

Lady Gaga and Polaroid: Beautiful Music or Bad Romance?

by: in: advertising, branding, celebrity, communications, creativity, Crenshaw Communications, marketing, public relations, technology

  Picture this. When Polaroid announced its new relationship with pop diva Lady Gaga, it rocked the CES haus and nearly brought down Twitter. The former Stefani Germanotta, looking wonderfully preposterous in a hat made of her own hair, was shakin’ it as the brand’s Creative Director. She even showed off her new business card.  Okay, the pairing might be a…
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January 2, 2010

Ten Trends Affecting PR Professionals In 2010

by: in: communications, creativity, Crenshaw Communications, crisis management, marketing, public relations, reputation, social media, technology

Despite their overabundance this time of year, I’m a fan of lists. They impose structure and order on what is actually messy, imperfect, and disorderly. But, because I missed the 2009 list window I’ve taken a crack at identifying the major trends affecting our business and what they’ll mean in 2010 and beyond. 1.   Social…
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3
December 28, 2009

Will E-Books Save Publishing?

by: in: advertising, Crenshaw Communications, marketing, public relations, technology

While scanning the post-holiday news this weekend, I was gripped by what might be the biggest retail story of the season. Amazon, in a PR release, reported a first. On Christmas day, it sold more e-books than regular print titles. Holy page-turner. This latest chapter took me by surprise. Just this summer, Amazon-watchers and tech pundits were…
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