Carnival Cruise Line

May 1, 2013

PR Crisis Management Lessons From Behind The Headlines

by: in: communications, Crenshaw Communications, crisis management, imPRessions, public relations, reputation, social media

Hindsight – ahem – is always 20/20, particularly when it comes to reputation management. Yet, textbook crisis successes (and failures) aren’t always what they seem. Here’s my take on some recent examples of crisis handling by top brands. The Lululemon Yoga Pants Recall. For sheer, on-the-spot crisis management skill, Lululemon wins, hands down. PR experts…
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