March 24, 2020

Leadership Communications Lessons Of COVID-19

by: in: Crenshaw Communications, imPRessions, leadership, public relations

It’s said that a crisis brings out the best and worst in us — and in our leaders. In the three long weeks since the Coronavirus outbreak was declared a pandemic, Americans have experienced a crazy-quilt of messages from leadership at federal, state, and local governments. There are leadership communications lessons about crisis management in…
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February 21, 2020

Corporate Reputation And The Whistleblower Culture

by: in: Crenshaw Communications, imPRessions, public relations, reputation

As a PR person, I’ve always been fascinated by the complicated psychology of whistleblowing. Lately it seems particularly relevant. Tom Mueller, who interviewed over 200 corporate whistleblowers for his book Crisis of Conscience: Whistleblowing in an Age of Fraud, proclaims this “the age of the whistleblower.” Look at Theranos – the health tech unicorn that…
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December 10, 2019

Unpacking The Away PR Disaster

by: in: imPRessions, public relations

DTC luggage company Away replaced Steph Korey as CEO just days after a PR trainwreck of an article by The Verge exposed its punitive work culture. Korey will be kicked upstairs to take an Executive Chairman post and former Lululemon executive Stuart Haselden will step into her old position. To be clear, Haselden’s hire must…
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November 22, 2019

A PR Guide To Surviving Thanksgiving

by: in: Crenshaw Communications, crisis management, imPRessions, public relations

The Thanksgiving holiday always requires advance preparation, but this year, we’re adding expert PR and media training advice to the list. With wall-to-wall press coverage of impeachment hearings and the runup to the 2020 election, it’s a tricky time for families who disagree about political issues and candidates. Here are some follow-ups to last year’s…
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