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Crenshaw Communications • April 18, 2010
Wall Street’s Apology – So Far, Just PR?
Two former banking executives got another workout last week. So did the “apology PR” movement. This time it was Citibank ex-CEO Charles Prince and former director Robert Rubin. Under the hot glare of cameras – and the even more heated glares from the Financial Crisis Inquiry Commission, each expressed the most sincere-sounding contrition to date […]
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Crenshaw Communications • April 14, 2010
Can ProPublica Save Journalism?
The Pulitzer Prizes were awarded this week. Though most of the winners for journalism were traditional, major-market newspapers, there were some notable exceptions for 2010. ProPublica, the independent, not-for-profit journalism group dedicated to investigative reporting, became the first non-traditional media organization to bring home the prestigious award. Barely a year old, ProPublica won for “The […]
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Crenshaw Communications • April 9, 2010
When Brands Try To Be Cool (Part 2)
Brands trying to be cool is an obsession of mine, and I’ve noticed how they seem to come in clusters. The latest rash of high-stakes rebrandings is in cable and Internet services. In February, Comcast renamed its TV, Internet and phone services as Xfinity. The PR picture wasn’t pretty. Bloggers and branding experts pounced on […]
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Crenshaw Communications • April 5, 2010
After Sea World and Nestle, How Risky is Social Media?
I once had a client whose CEO was so PR-averse that his response to requests for media interviews was the Zen-like platitude, “The spouting whale gets harpooned.” That unfortunate phrase popped into my head as I read stories like “Shamu Attack Exposes Social Media Risks.” The Orlando Sentinel and others recounted how @Shamu, the Twitter feed set […]
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Crenshaw Communications • March 31, 2010
Facebook Wants You To Like This – All Over The Web
Does Facebook have a problem with commitment? Or, on the flipside, has it fallen in like so hard that it wants to own both the word and the concept all over the Web? There are a couple of ways to look at this week’s announcement that the Facebook fan page will soon be a thing […]
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