Crenshaw Communications, crisis management, ImPRessions, public relations • December 26, 2019
The PR Losers Of 2019
Who had the worst PR of 2019? Yes, it’s that time of year when we evaluate the mistakes, stumbles and train wrecks of public reputation over the past 12 months. There’s lots to choose from, including fresh blunders by the usual suspects like Uber and Facebook. But for this post we’re focusing on truly terrible […]
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ImPRessions, public relations • December 10, 2019
Unpacking The Away PR Disaster
DTC luggage company Away replaced Steph Korey as CEO just days after a PR trainwreck of an article by The Verge exposed its punitive work culture. Korey will be kicked upstairs to take an Executive Chairman post and former Lululemon executive Stuart Haselden will step into her old position. To be clear, Haselden’s hire must […]
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Crenshaw Communications, ImPRessions, leadership, public relations • December 6, 2019
Can Big Business Save America?
We seem to be in a crisis of confidence. Public faith in many institutions – organized religion, Congress, and the news media — has eroded over four decades. According to Gallup, only the U.S. military has enjoyed a fairly consistent upswing in public confidence since the 1970s. The change seems particularly acute lately in our […]
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Crenshaw Communications, crisis management, ImPRessions, public relations • November 22, 2019
A PR Guide To Surviving Thanksgiving
The Thanksgiving holiday always requires advance preparation, but this year, we’re adding expert PR and media training advice to the list. With wall-to-wall press coverage of impeachment hearings and the runup to the 2020 election, it’s a tricky time for families who disagree about political issues and candidates. Here are some follow-ups to last […]
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Crenshaw Communications, ImPRessions, public relations • November 18, 2019
FedEx Response To Tax Story Is A PR Fail
FedEx CEO Fred Smith’s overheated response to a New York Times story about its tax bill – or lack of it – offers a PR master class in how not to react to an investigative piece. The NYT story packs a punch. By taking advantage of the 2017 tax legislation that cuts corporate rates from […]
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