marketing

marketing • September 22, 2009

Marketing Isn’t Getting Any Easier

It’s tough being a Chief Marketing Officer nowadays. It’s always been a high-risk role. Management tends to find it hard to gauge the bottom-line contribution, yet easy to place blame. In a recession, many businesses view marketing as a cost center, and it’s often the first budget to be cut. Then, too, everyone (and his spouse) thinks […]

marketing • September 17, 2009

Will Healthcare Damage Brand Obama?

In “Mad Men”‘s season debut, fictional ad man Don Draper quietly advises a colleague, “Limit your exposure.” It’s actually an oblique reference to his associate’s indiscretion (and his own secret past), but I thought of Draper’s advice today in a different context. I’ve finally joined the ranks of those who fear that President Obama may be overexposed. Don’t […]

marketing • August 11, 2009

Penny Pranks Pay Off For Office Max

Back-to-school campaigns make me anxious. They evoke that Sunday-night-and-I-haven’t-done-my-homework feeling in a sure sign that the summer’s waning. This year, despite some encouraging economic reports, it’s looking like a depressing September all around. Forecasts suggest that shoppers will keep their wallets zipped, and major retailers are responding with uninspired price promotions and coupon drops. There’s even evidence that the […]

marketing • July 28, 2009

It’s No Contest, The Netflix Prize Is A Winner

Partly because I gave four stars to Woody Allen’s Manhattan, Netflix is recommending the dark and brooding East German indie The Lives of Others. Hmmm. I don’t know about you, but for me, recommendation engines that try to predict our likes and dislikes in books and movies usually miss the mark. I’m talking about the collaborative filtering […]

marketing • July 22, 2009

Cola Rivals Engage…With Each Other

It took me a while to get the Coke-Pepsi social media handshake thing. I’m referring to that moment of Twitter diplomacy a couple of weeks ago. The brand rivals agreed to make nice and follow one another, through a notably civil but tepid public exchange of updates. The detente was a response to a challenge by Australian marketing firm […]