5 Benefits Of Interning At A PR Firm

Guest post by Crenshaw Communications intern, Murphy Pressley

College is a transformation for students. We’re encouraged to evolve, both personally and professionally. This transformation does not come easily and is not solely due to the courses we’re offered. As we’re beginning our adult lives and preparing to be more independent, less impulsive, and more in control, a vital tool in any student’s growth is an internship —in my case, at a top PR agency.

For many college students, selecting a job or career post-graduation can be stressful.  Many students resort to part-time or temporary employment to earn extra income during college, but many of those jobs are short-term positions with little to no growth potential. An internship, on the other hand, can offer relevant career experience and even help secure that first job. 

The National Association of Colleges and Employers (NACE) found that, since 2013, 60% of each graduating class had participated in an internship and/or co-op at some point in their college career. On average, students who completed an internship are 15% less likely to be unemployed in the first years after college. It seems that even a single internship during college can increase the chances of long-term employment.  

Throughout my time in college, I’ve been fortunate to participate in some awesome internship programs. They helped me determine which sectors of PR I was most interested in, as well as what to look for in an employer and work environment. As an intern, I’m able to build my confidence and my resume at the same time, while also cultivating real-life networking opportunities. Here are key ways interning can benefit any student during their time in college.

Internships offer valuable (and real) work experience

Though formal college courses are presented by knowledgeable professors and test the ability to listen, reflect, and learn, they lack a dose of reality. You cannot teach experience. In fact, the only way to fully grasp what a professional environment is like is to experience it firsthand. When applying to and participating in internships, it’s important to explore your interests. Maybe you started working in the field most relevant to your major and realized it wasn’t for you. Interning is a perfect time to test the waters to see if this is a career you could envision for the next several years.​​ Internships show what the day-to-day looks like in an office while allowing for the application of knowledge and skills acquired in the classroom. One of the best perks of interning at a PR agency is being able to see how my day-to-day tasks are applied to services for our clients. By contrast, the classroom is full of hypotheticals. Through interning, students learn how to interact not only with their supervisors but with the clients themselves. Having these tangible relationships builds an intern’s verbal and written, communication skills. 

Explore different career paths

One of the first things I was attracted to about PR was how multi-faceted the industry is. It wasn’t until I started interning that I realized the world of public relations isn’t made up of only social media gurus and celebrity publicists. And while those may be both prominent and lucrative career paths, there is so much more to being a PR professional. In college, I’ve challenged myself to move between various PR sectors. Whether it was for a non-profit, luxury hospitality, B2B Tech, or even working on a popular TV show, PR internships offer exposure to a wide range of clients or situations. For me, each opportunity brought its own set of lessons and unpredictability.

Make a mistake, learn a lesson

An internship is a job. However, unlike post-graduation job placements, internships allow you to shamelessly investigate your field of interest. It’s the perfect time to be inquisitive and test your creativity. It’s also a good time to let yourself make mistakes and shake off any fear of failure. No one is expecting perfection; in fact, it’s expected that you will make mistakes. The defining moment of any misstep, however, is how you recover. This will not only make you marketable to a variety of prospective employers post-graduation, but it will bring a sense of confidence about your area of interest. 

Internships bring networking benefits 

The best career opportunities often come directly from referrals and personal connections. As the saying goes, “it’s not what you know but who you know.” Meeting new people and practicing networking skills is what entering the workforce is all about. How you lead your conversations and cultivate relationships depends entirely on your willingness to grow and put yourself out there. Also, networking with other people will undoubtedly improve communication skills. And then there are the practical benefits; applying for a position through a mutual connection will probably be more successful than going into the application and interview process blind. Through networking, the possibilities are endless. It’s not just about what others can do for you, but rather what you can do for each other. 

Know yourself better

Internships are pivotal opportunities for self-discovery. The internship is a time to develop skills, define strengths, and address weaknesses. Feedback from supervisors will provide unique learning opportunities, so if that feedback isn’t forthcoming, ask for it. Whether pre- or post-internship, learning to assert your own opinions and express ideas is a vital aspect of professional development. So, ask questions, observe, take risks, be open to constructive feedback, and adjust in order to succeed in your present and future environment. 

Terms You Overhear During A PR Internship

Being an intern at a top New York PR agency has exposed me to many things I hadn’t experienced before. I’ve been able to use my content skills for press releases and bylined article drafts. I’ve sat in on calls with clients themselves, affording a glimpse into another company. But as a budding PR professional, what has really caught my attention are the common words and phrases I’ve heard during my time here. Whether it’s through emails or Slack messages or even listening in on client meetings, there are plenty of terms thrown around. Some I knew going in, but others are brand new. Here is a list of things you might hear at a PR internship.

“Exclusive” 

A major goal of good PR is helping your client get more exposure in the media, and that means talking to reporters. I was a journalism major in college and had dreams of reporting before I shifted to PR, so I know all about wanting to get that big scoop. Imagine having your name next to a story no one else was able to get! Well, that’s what an exclusive is — sort of. It refers to a situation where the PR team offers first-crack at a story to one reporter and one reporter only. Usually it’s for a big client announcement. Once we secure the right person to cover the story, we don’t pitch it to anyone else until it runs as an exclusive. But we will quickly offer it more widely as soon as we fulfill our end of the negotiation.

“Embargo”

When I sit in on client meetings, oftentimes I hear about upcoming press releases that will be “under embargo.” Usually when I hear the word “embargo” I think of ships or trade restrictions. But in PR and journalism, it means an article or a press release that won’t be published until a certain time. Unlike exclusives, we send releases under embargo to multiple reporters at the same time.

“Go wide”

Another thing I hear a lot on client calls in regards to pitching is how our team will “go wide”. That means we send it out to all relevant reporters and producers. If there’s something we want everyone to know about, then we’ll let them all know.

“Abstract”

An abstract is a brief summary of something, and in my experience here I’ve heard it used to mean a “speaking abstract.” When we want to submit a client executive as a keynote or panel speaker for an event, we prepare an abstract to summarize what they want to say. It’s interesting because most people think of PR as writing press releases or pitching to reporters, but things like event submissions show that it’s a lot more than that. There’s a real art to crafting a compelling abstract, and I’ve learned a lot about that from our conference and awards team here. 

 “Vertical”

Vertical is short for vertical market, which is “a market encompassing a group of companies and customers that are all interconnected around a specific niche.” In PR, we use it to describe the industries that serve and the media sectors we reach on behalf of client organizations. So for example, if we want to pitch a story about cybersecurity, we’ll look for people in the technology, IT security, or financial verticals.

“Byline”

From my time in journalism, I know the term “byline” as the part of the article where it shows who wrote it. But in PR it usually refers to a trade article bylined by a client executive. So far I’ve helped research or draft bylines on topics like cybersecurity insurance and retail. It has given great insight into areas I wouldn’t have otherwise delved into.

“EOD/EOW”

Not necessarily a PR-specific term, but you still hear it a lot in any position, whether it’s an internship or a full-time spot. Usually it’s in the context of when something is due. EOD means “end of day,” and of course EOW means “end of week.” At the end of the day (see what I did there?), it’s just simple shorthand.

“Close the loop”

When you want to be in the know on something, you want to be “in the loop,” and if you don’t know what’s going on, you’re “out of the loop.” What “closing the loop” means is putting an end to a project and letting everyone involved know. For example, if we secure coverage for a client and a piece runs, then we might close the loop by telling everyone we were in contact with. Or, if I’m putting together a list of coverage and I can’t find any more news, then we might close the loop on that.  

“Circle back”

This is a very common term when it comes to projects, and it’s basically about returning to a topic after a bit. For example, while asking for any additional projects to work on, I’ve had people tell me “I’m busy, so I’ll circle back with you later.” Many people dislike this term, but I think it’s harmless.

“Get a bite” (or a nibble)

These last two are terms that aren’t necessarily PR-exclusive, but I think they’re fun ways to describe offering story ideas and commentary to media. Because when you think about it, pitching is a bit like fishing. You put out your story like you’re casting a line and hope that you get a bite. Thankfully reporters are more likely to “bite” than fish, but it’s still a clever metaphor that I like hearing and using.

“Find a home”

And speaking of animal-related terms I’ve heard, this one might be the most adorable. When I heard someone say we were “finding a home” for a bylined article, my mind immediately went to dogs and animal shelters, where people find homes for pets who need one. As a dog lover and proud owner of a rescue (say hi to Toby!), a term like that resonates with me. Bylines and other stories, like pets, need homes too! And it’s up to journalists to “adopt” them. Get Sarah McLachlan to film a PSA!

Overall I’ve learned a lot of terms and lingo as an intern, and I look forward to using them myself as I continue to grow and take on more responsibilities, whether it’s at Crenshaw or wherever else my PR career takes me.

Are You The Next Intern for Crenshaw Communications?

It is time for us to add an intern to our team! Are you a college student or recent grad looking to gain experience in a top B2B technology PR agency? Check out our job description and if this sounds like a fit for you, please send your resume to Colleen O’Connor (colleen@crenshawcomm.com). We look forward to hearing from you!


PR/Marketing Intern

Crenshaw Communications is seeking a paid intern to join our dynamic B2B technology PR team and to assist with our pro bono work for a leading marketing association. All candidates should have an interest in and basic understanding of public relations and marketing. Strong written and verbal communication skills are required for this position. 

This position will be remote. 

Here’s what you’ll be doing:

-Develop and main media lists

-Monitor and track media; report trends, create reports as needed

-Prepare pitch letters and assist with media outreach on behalf of clients as instructed

-Help with social media content creation and report

-Participate in brainstorming sessions to develop strategic/creative thinking for clients

-Attend client meetings, conference calls, team brainstorms and meetings as directed by your supervisor

-Assist with online research to support client projects and/or new business opportunities

Here’s what you have:

-Currently enrolled in college or recent grad with B.S/B.A in Public Relations or a related field

-Prior PR agency internship experience is a plus 

-Excellent written and verbal communication skills

-Creative, collegial and energetic personality! 

-Strong desire to learn along with professional drive

-Passion for the PR industry and its best practices

Why you’ll love working here:

-Top award -winning B2B tech agency

-Located in Chelsea/Flatiron District

-Diverse range of clients

Perks include:

-Flexible work-from-home policy

-Summer Fridays

-Thursday team-building sessions/events

-Tight-knit team culture 

-Creative and collaborative environment that emphasizes your personal growth

Top 5 Things I Learned As A PR Intern

This is a guest post by our great summer intern, Ashley G:

It seems like just yesterday this small town girl took on the city that never sleeps! Four months later, I have a lot to share about what I’ve learned as a public relations intern at New York-based PR firm Crenshaw Communications.

Stay on top of current events. I’m a news fanatic. I love keeping up with local, international, and celebrity news. Here at Crenshaw, my love for everything news actually helped generate media placements for a client. I crafted a pitch around the fact that one in eight New Yorkers is of Asian descent to promote the anchor of a new mall development here,  Asian food emporium Sky Foods.

The benefits of networking. Never miss an opportunity to connect with someone new. Crenshaw provided me with an amazing opportunity to participate in the PRISM (Public Relations Internship Summer in Manhattan) Program. It allowed me to meet fellow student interns working in the industry, as well as knowledgeable public relations and media professionals. By getting to know these individuals, and hearing what they had to say, I’m leaving this summer more confident than ever about what I should expect after graduation.

Don’t wait for the work to come to you. If you finish a project, ask for another. The only way to prove to your co-workers (and to yourself) that you are cut out for the whirlwind world of PR is to seek assignments regularly. You only have a few short months – make them count.

Keep calm and carry on. So your desk is getting cluttered by the post-it reminders of projects due — instead of stressing, I’ve learned to “keep calm and carry on.” At the end of the day, when you’ve completed all of your work on time, you’ll leave the office feeling accomplished.

Don’t be afraid to ask questions. Your internship is a learning experience, and tackling something unfamiliar should be your goal, not your fear. If you’re unsure about something, ask those around you. Your co-workers are there to help, and you’ll hand in your work with the confidence that you did it right.

To everyone at Crenshaw: Thank you for an amazing summer in the city – I couldn’t have asked for a better learning experience, with better people!

Do you have any tips for future PR interns?