PR Winners And Losers This International Women’s Day

In the public relations world, every day is International Women’s Day, since women outnumber men and have for years (70%, according to the Institute of Public Relations).

But for the rest of the world, March 8 marks a range of events designed to inspire women and celebrate female empowerment. Rich and diverse local activities connect women through political rallies, business conferences, networking events, theatrical performances, and more.

In honor of this occasion, we wanted to take a look at some women making news at home and share our opinion on whether their rising profiles should be considered a PR “win” or a “loss” for womankind.

Winners

Sheryl Sandberg. Yes, we know the celebrated Facebook COO’s book is controversial. But, love her or loathe her, the author of the latter-day feminist manifesto (femi-festo?) Lean In is a winner in our book for the sheer volume of visibility she has generated even before its publication date. The proof will be in the pudding however; we’ll wait to see what kind of sales she racks up before finalizing our thumbs-up.

Marissa Mayer. Fresh from a ten-minute maternity leave, the Yahoo chief took an interesting stance on what has become the norm for so many progressive companies. She abolished tele-commuting in order to foster a more collegial and productive corporate culture. Again, the decision’s merits are debatable, but it was bold! (Rumor is she checked login levels to the Yahoo VPN and found them lacking.) And she has supporters; many suspect that out-of-office too often means out of the loop!

Tina Fey and Amy Poehler. For most women, they demonstrate class, smarts and humor. In fact, it’s already been suggested they parlay their hilarious Golden Globe hosting gig into an Oscars date next year. But there is a detractor. In a quote to Vanity Fair about a jab the two made during the Globes, Taylor Swift intimated that they were mean girls, deserving of “a special place in hell” for not being supportive of a sister. Instead of getting fired up, the duo responded with humor. A little “bossypants,” maybe, but a good move.

Michelle Obama. Kudos to First Mom Michelle Obama for a near-perfect rendition of “mom-dancing” on SNL, and for being willing to share the light side of her campaign to get us moving! And, while we’re on the subject, let’s give an honorary thumbs-up to “faux” mom Jimmy Fallon for helping FLOTUS bust some moves in an utterly appealing and non-partisan way. Again, they proved that a lighthearted pop culture poke can be a brilliant PR step.

Losers

Taylor Swift. That’s right, Swift came up short when she responded to the Globes wisecrack by blowing it out of proportion in a national magazine, weeks later! She also got it wrong when she cited Katie Couric as the source of the “hell” comment. (Actually, it was Madeline Albright.) We think there may be a special place in PR purgatory for divas who do NOT know how to laugh at themselves!

How To Give A Killer Speech: Lessons From The 2012 Political Conventions

Most of the time, a political convention combines the best of public relations strategy, messaging, marketing, and theater. But good or bad, there are always learnings that PR pros and our clients can take to any public speaking opportunity. Here are some from my convention-watching over the past two weeks.

Match the room. Politicians and their surrogates often face the dual-audience dilemma: whether to address the television viewing audience or the  convention hall itself. But most of us can tailor our voice, gestures, and energy to the physical environment and a single group. For a smaller venue, a natural speaking style works. But a large auditorium calls for bigger, bolder gestures and vocal inflections, and a higher-than-normal energy level.

Know the material. Overreliance on a teleprompter is a key reason why many speakers fall short. If you’re not comfortable with the material, or feel you need to read every last line, the delivery can be monotonous and wooden. The best speakers memorize portions of the speech, and/or they learn to read ahead so that eye contact, head movement, and vocal inflection can be more natural.

Tell a story. Everyone knows this, but political speakers tend to do it best. A single anecdote is more powerful than a policy download. One story beats statistics. The mom whose daughter needed heart surgery, Governor Susana Martinez’s anecdote about her GOP awakening, and Tammy Duckworth’s inspiring story were just a few of the standouts.

Show your feelings. The goal of any speech is to connect with the audience. It’s often effective to share a personal anecdote and show real emotion, as long as it’s appropriate and not unchecked. Mitt Romney’s evocation of his father and President Obama’s tribute to his wife were both well calibrated. Joe Biden’s emotional pauses at the end of his speech were a bit distracting, because he seemed to have teleprompter difficulties and I initially wondered if he’d blanked out.

Have a back-up. “Always pack your own parachute” is how one speaker put it when a letter she planned to read wasn’t placed at the podium as planned, and she was able to pull another copy out of her pocket. Errors happen. Teleprompters go down. Does anyone remember President Bill Clinton’s SOTU address in 1994? Another speech was loaded into the teleprompter by mistake, but the Improviser-in-Chief famously didn’t miss a beat, turning in a perfect rendition until the error was fixed. Of course, he abandoned the prepared text again at the DNC in Charlotte, but that was purposeful. The point is most of us wouldn’t have been able to wing it. Check, then check again. Redundancy rules.

Connect to your content. Jimmy Carter used to smile when delivering serious news. At the RNC, Nikki Haley looked cheerful while blasting Obama’s policies. This can undermine the message. The best speakers, including Condoleezza Rice and Michelle Obama, were perfectly in sync with their words in terms of facial expression, voice, and body language.

Don’t distract. This is where preparation and videotaped rehearsals come in. If you were on Twitter during the speeches, you may have seen tweets about Paul Ryan’s frequent throat-clearing or Ted Strickland’s shouting, each of which arguably distracted from their content. Also odd was the swirly blue background in Tampa – I found it vertigo-inducing.

Build it. And both parties did! A truly great speech has phases, – maybe a warm, humorous intro, followed by a faster-paced and punchy middle, a more “intimate” sharing, and a roaring finale. Several speakers, including Ann Romney, used their voice to powerful effect, lowering it for personal reflections, then raising it to punctuate an important point. Deval Patrick’s fire-breather rose to a climax worthy of a Baptist Sunday sermon. The effective pacing and vocal inflections made these some of the best at either convention.

Prepare for the unexpected. Public speakers need to be prepared for physical discomfort, nerves, delays, interruptions, equipment failure, spontaneous applause, even hecklers at times. As for Clint Eastwood’s now-famous 12 minutes, it was unusual in that the iconic star was apparently allowed a free hand. Giving up control is a huge risk to be avoided at all costs. I’d call it a distraction at best (at Marco Rubio’s and even Romney’s expense) but the empty chair did get buzz. Whether it was good, bad, or ugly, however, probably depends on who was watching.

For Mrs. Obama, This Vacation Isn’t Free

There’s that word again. Optics. The First Lady and daughter Sasha departed last week on a whirlwind trip to Spain, where they stayed at a posh Ritz Carlton-owned hotel with friends. The press made it out like a Sex And The City-style girls’ weekend of lavish shopping and touring, finished off by lunch with the Spanish royal family. Strolling through the Mediterranean markets in a stunning one-shoulder Jean-Paul Gaultier top, Mrs. Obama was tracked by a multilingual pack of paparazzi. But on Friday, government unemployment figures revealed that 131.000  more  U.S. jobs have been lost. Bad optics.

Since her return, Mrs. Obama’s trip has been criticized by the blogosphere and press. The knocks on the vacation are pretty diverse. They include “Michelle Antoinette” behavior during a downturn; emasculating the POTUS by missing his birthday; and even racial insensitivity for choosing to tour a country where our own State Department warns that “Afro-Americans” are subject to “racist prejudices.”

Whoa. Slow news week? Well, it’s August, after all. The White House didn’t respond directly to the backlash, except to try to correct inaccuracies and exaggerations, like the report that 40 friends had tagged along at the taxpayers’ expense (it was more like three.) But, both David Axelrod and Democratic party chairman Tim Kain sought to defend the junket as an educational trip for young Sasha. That was a bit lame. Axelrod’s response, in which he points out that people in the public eye are “human beings,” was fuzzy. (Meaning that human beings need relaxation? That we all make mistakes, because we’re only human, or that, being human, we want our daughters to experience Marbella?) Better to stay silent, leak the real details of the trip’s costs, and suck it up.

As some columnists have pointed out, part of the problem is our national schizophrenia around the role of First Lady. Should she be a silent and smiling helpmeet for the President?  Anodyne goodwill ambassador and occasional presidential surrogate? Post-feminist role model and global fashion icon?

We want it all, of course. And the President’s wife is probably all of the above, and more, depending on the woman herself , the circumstances, and the relationship between the two. The White House’s mistake this time was in not matching the role to the need. A PR-savvy team like theirs should have known how the trip would play to the public.

And maybe they did. The days of summer days are winding down, and this, too, will be a distant memory come September, or sooner. It seems the First Family’s next scheduled vacation is closer to home. At the end of the month, they’ll spend a week on the Gulf Coast, probably with plenty of photographers on hand. And maybe without the Gaultier. After all, it’s good optics.