communications

communications, creativity, Crenshaw Communications, public relations • June 21, 2009

A Thumbs Up For “Old” Ideas

In any creative business, there’s a funny tendency for people to become attached to favorite concepts and tactics…especially those oh-so-inspired program ideas that no client ever actually bought. Then there’s the reverse of that, which is the “been there, done that” stigma that kills ideas thought to be too obvious, or “not differentiated.” I’ve been […]

communications, Crenshaw Communications, social media, technology • June 17, 2009

The Social Media Revolution That Wasn’t

In the wake of controversial election results in Iran, there’s been much discussion about the role of social media in communicating popular sentiment among the rank and file there. Mashable reports “mindblowing” statistics on Twitter, claiming evidence that social media has been at the nexus of the Iranian unrest. But, does Tiananmen Square + Twitter […]

branding, communications, Crenshaw Communications, public relations, social media • June 12, 2009

Twitter: Is Anyone Listening?

During the months I’ve spent reading about and using Twitter, I’ve analogized it to many things, depending on my mood and its usefulness. At various times, I compare it to: a cocktail party; a real-time search engine; email for exhibitionists; a high-school popularity contest; and heroin. Personally, I find it both frustrating and fascinating. But, […]

advertising, communications, Crenshaw Communications, public relations, social media, technology • June 10, 2009

Has Twitter Jumped The Shark?

It’s a running joke among people in communications that, today, everyone’s a social media expert. Those who aren’t experts are usually self-proclaimed evangelists, mavens, gurus, specialists, advocates, or at the very least, enthusiasts. It’s striking, isn’t it, how quickly so many have become so adept at using new networks, platforms, strategies, and tools? My point […]

communications, Crenshaw Communications, leadership, public relations • May 22, 2009

Partnership Unlimited

Spending time at the international meeting of our sister consultancies (www.proi.org) has given me the chance to catch up with colleagues, commiserate about the economy, and share insights about trends affecting our business. The caliber of the firms in our global partnership is extraordinarily high, and the discussions have been both passionate and eye-opening. It also […]

communications, Crenshaw Communications, public relations, reputation • May 1, 2009

Michael Vick And PETA: Like Cats And Dogs?

When it showed up on my Twitter feed, I thought it was a joke. Michael Vick, the onetime NFL star who went to jail, while his public image went to the dogs, after being convicted of particularly disgusting acts of cruelty to animals, is reportedly in talks to become a public spokesperson for People for […]

communications, Crenshaw Communications, crisis management, public relations, social media • April 30, 2009

Branding A Pandemic Or “Aporkalypse Now”

The media buzz surrounding the influenza virus formerly known as swine flu has resulted in an epidemic of both controversy and criticism. Is it overkill? Many think so. But over the past 24 hours, the PR offensive around the flu hasn’t been about prevention or panic…it’s about the virus’s brand. As of yesterday, the World […]

communications, Crenshaw Communications, public relations, social media • April 20, 2009

Ford Throws A Social Media Fiesta

At last, some good news from Detroit…or at least, an interesting move in which the words “bailout” and “bankruptcy” have no place. Ford recently announced that it will offer Fiesta subcompact cars to 100 Web types – bloggers, Twitter rockstars, and social media influencers – for six months. The lucky 100 will receive car insurance and gas, so they can test-drive the Fiestas […]

communications, Crenshaw Communications, crisis management, reputation, social media • April 16, 2009

When Bad Things Happen To Good Brands

Too often, a company’s own failings can put its brand at risk. But, as the world knows, sometimes — well, stuff just happens. Earlier this week, Domino’s Pizza found itself facing a brand reputation crisis when two North Carolina store employees videotaped themselves doing disgusting things to food and placed the video on YouTube Although […]