Our Insights

PR Fish Bowl, public relations • May 3, 2011

What We Learned From The Royal Wedding

You’ve got to hand it to the Royals. They know how to work a room… or a universe, actually! The days leading up to the wedding, William and Kate (WillsKate?) were everywhere. There was daily newspaper fashion speculation, 24/7 TV talking heads, even betting sites laying odds on Wills jilting Kate at the altar. It […]

communications, Crenshaw Communications, ImPRessions, public relations, social media • May 2, 2011

How Bin Laden Renewed My Faith In "Old" Media

It was after 11:00 p.m. eastern time when a tweet caught my eye, then another. Within moments, I learned that Bin Laden was dead, and that President Obama was preparing to speak about it on all major networks. This without leaving my Twitter app or clicking on a single link. The speed with which the news […]

celebrity, communications, Crenshaw Communications, crisis management, ImPRessions, public relations, reputation, social media • April 28, 2011

Have Press Agents Become "Suppress" Agents?

Recently I attended an awards luncheon where a prominent PR woman was honored for her fierce protectiveness of her clients and her way of shutting out press who didn’t promise positive coverage. It made me wonder about the guard-dog publicist in the age of social media. A few days later, I read the New York […]

PR Fish Bowl • April 26, 2011

Avoiding Typos And Getting Grammar Right!

Typos happen. Everyone makes them, but if you’re not careful, you can end up on blogs, as the topic of office chitchat, or even in the news. (See here for how Adweek spelled “Zynga” as “Zenga” on the front page of its re-launch issue, causing a small backlash.) It’s human to overlook something that you’ve been […]

ImPRessions, public relations • April 22, 2011

Is PR Really That Stressful?

There was lots of discussion in PR circles this week about CareerCast‘s annual list of Most Stressful Jobs, because public relations has moved into the #2 spot. That’s right, PR officer beat out photojournalist and even emergency medical technician, among other gigs, and was second only to airline pilot (where’s air traffic controller on this list?) […]

advertising, communications, Crenshaw Communications, ImPRessions, public relations, reputation • April 20, 2011

In PR Melodrama, Hoover Tries To Save The Soaps

Cue the organ music… here’s the dirt. A top appliance brand is so steamed by the demise of ABC’s daytime serials that it’s yanked its advertising clean off the network. That’s right, in a move worthy of Erica Kane herself, Hoover announced that it won’t be advertising on ABC after Friday of this week. What’s more, […]

PR Fish Bowl • April 19, 2011

Bring My Planet To Work Day?

Bring My Planet to Work Day? The BP oil spill is one year old this week, coincidentally the same week as Earth Day. Although the gulf is recovering, and Earth Day is already 41 years old, are we doing much in our day-to-day lives to effect change? Since much of my day-to-day life is at […]

communications, Crenshaw Communications, ImPRessions, public relations, reputation • April 15, 2011

Chains Serve Up Savvy Response To Drink Mix-Ups

Tempest in a sippy cup? Some might think so. But as one PR expert put it,”the story was too good.” When a Michigan Applebee’s restaurant mistakenly served a pre-mixed margarita to a 15-month-old boy, the chain found itself battling a flood of critical coverage and a reputation threat. The media and blogosphere was stirred up […]

PR Fish Bowl • April 15, 2011

TGIF: Sleeping On The Job

No one is immune. Vice President Joe Biden may have been meditating during a recent economic address delivered by his boss, but it sure looked like he was catching some z’s. In a more serious incident, a Nevada air traffic controller was caught snoozing on the job, the third such incident in less than two […]