Crenshaw Communications

Crenshaw Communications, ImPRessions, public relations, reputation • May 30, 2018

In Bold Move, ABC Boots Roseanne Reboot

There were bigger stories breaking on the Tuesday after Memorial Day, but on social media the news was all about Roseanne. It started with @therealroseanne’s revolting tweet about former Obama adviser Valerie Jarrett. The post was bizarre, horrible, and nakedly racist, but at the risk of sounding cynical, I didn’t think anything much would happen […]

Crenshaw Communications, PR Fish Bowl, public relations • May 29, 2018

Things Your PR Firm Should Tell You (That You May Not Want To Hear)

The PR agency/client relationship can be a delicate dynamic, especially when things aren’t all rosy. The fortunes of a company and its PR agency are inextricably linked, and a good PR team must have the confidence and courage to deliver bad news when necessary. After all, PR pros are in the communications business. To the client, […]

Crenshaw Communications, ImPRessions, public relations • May 24, 2018

Truth In Media Relations: When PR Is "Risky Business"

Many years ago at my first PR agency, we represented a “dot-com” startup in the ticket resale business. When I was introduced at a board meeting, the founder casually mentioned that I’d be serving as a media spokesperson as the company navigated tricky messaging around gray areas of the industry. This came as a surprise […]

Crenshaw Communications, PR Fish Bowl, public relations • May 24, 2018

The Power Of Creativity In PR

Some people don’t think of PR professionals as particularly creative – except when it comes to hatching wild PR stunts or gimmicks, like KFC’s fried-chicken-flavored nail polish. Yet creativity plays a part in much of a PR person’s daily work. They must constantly generate fresh concepts for bylines and story angles for pitching, as well […]

Crenshaw Communications, PR Fish Bowl, public relations • May 22, 2018

PR Advantages of Pitching Trade Press

Every B2B tech PR person dreams of the splashy feature that will help make their company brand instantly recognizable. Maybe it’s a Fast Company article detailing a compelling success or a groundbreaking startup story. We all live for the big hits, but not every feature story is a magic bullet, and they don’t come along […]

Crenshaw Communications, PR Fish Bowl, public relations • May 18, 2018

4 Ways PR Creates Brand Attachment

While top-tier marketing and advertising are valuable, associated PR campaigns can help propel a brand to the next level of emotional attachment. It’s that anticipation you get when you hear the three-note music intro before a Netflix movie or the warm recognition of a classic Mickey Mouse logo. You feel connected to these brands. They’ve […]

Crenshaw Communications, PR Fish Bowl, public relations • May 15, 2018

Analyzing First Responders In Crisis PR

A crisis situation presents abundant challenges for public relations and business leaders, not the least of which are the critical first communications. The tone of the language, the medium of the message, and its timing contribute to public perception of a company’s management of the situation. First statements say a lot about what a brand […]

Crenshaw Communications, ImPRessions, public relations • May 11, 2018

Brands Bungle Response To Michael Cohen Scandal

This week two sophisticated corporations faced an unwelcome PR challenge. AT&T and pharma giant Novartis were confronted with awkward and pressing questions about “consulting” payments each made to a company set up by Donald Trump’s personal lawyer Michael Cohen. In each case, the public response left a lot to be desired. Cohen is under criminal investigation for […]

Crenshaw Communications, PR Fish Bowl, public relations • May 10, 2018

5 PR Myths Debunked

When someone asks a public relations person what they do for a living, and that person hesitates, it’s usually because of Samantha Jones. Once and for all, real-life PR pros aren’t likely to resemble Samantha (Sex and the City), Olivia Pope (Scandal), Liz & Liz (Kroll Show), or Shauna Roberts (Entourage). Ironically, the PR profession […]