crisis management, ImPRessions, public relations • August 5, 2019

Edelman Falls Short As PR Industry Leader

It’s always instructive when PR teams entrusted with managing the reputations of major corporations run into reputation problems of their own. But it’s downright disturbing when it happens to one that presumes to lead our industry. Mega-agency Edelman recently made waves by resigning a lucrative engagement working with for-profit corrections company The GEO Group, a […]

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Crenshaw Communications, ImPRessions, public relations • August 1, 2019

Why Earned Media Is Still Relevant In PR

As the influence of digital and social media has soared, PR agencies who focus primarily on earned media (once known as publicity) are often warned that they’re falling behind. There are regular calls for PR services to include paid media and other offerings. Many firms like to brag about how little they depend on earned […]

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Crenshaw Communications, ImPRessions, public relations • July 22, 2019

Why Good PR Matters More Than Ever

The past five years or so have seen drastic changes in the media and cultural landscape that impact PR and marketing. Challenges for PR practitioners include a faster-than-ever news cycle and what seems like constant political and cultural controversy. Combine that with an erosion of faith in government and private institutions, and it can make […]

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Crenshaw Communications, ImPRessions, public relations • July 2, 2019

A Salute To Independent PR Firms

As the national holiday approaches, it’s a fitting time to consider the importance of independence in the world of PR agencies. For years, advertising and PR firms have touted their “independent” status. But what does that really mean? One thing might be faster growth. In our industry independent agencies have grown at a brisk clip […]

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Crenshaw Communications, ImPRessions, leadership, public relations • June 26, 2019

When The CEO Should Be The PR Spokesperson

Public relations teams and their agencies routinely urge leaders to build a public profile through social media and high-level content. But when should the CEO of a major company serve as its public spokesperson? How should a public role align with an organization’s business goals? Research by Chief Executive magazine and the USC Annenberg Center […]

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Crenshaw Communications, ImPRessions, public relations • June 18, 2019

What The Best PR Strategies Have In Common

“Strategy” is an overused word, but in public relations or marketing, it’s a key to success. Without the right PR strategy, a program can fall short or even fail spectacularly. Casual observers of the many ways PR generates earned media, like jumping on a breaking story, might conclude that planning isn’t a priority. Some PR […]

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Crenshaw Communications, ImPRessions • June 5, 2019

6 Reasons Your Tech Company Needs PR

A high-impact PR program can be a technology company’s greatest asset – provided it’s well conceived and skillfully executed. In today’s frothy tech market, where the venture dollars are flowing and 32 new unicorns were created last year, PR can be a strategic weapon. Good will and strong community relations are also in demand as […]

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Crenshaw Communications, ImPRessions, public relations • May 28, 2019

How Brands Create Fans

In today’s fragmented media environment, the scarcest commodity for any marketing or PR pro is customer attention. That’s why engaging users and relationship marketing is so fascinating – and so elusive. Too many brands have outsourced their customer relationships to influencers like celebrities for hire. Influencers are effective, but how much more powerful are real, […]

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Crenshaw Communications, ImPRessions, public relations • May 20, 2019

What’s Better, PR Agency Or Client Side Work?

In public relations, there are many career path possibilities, but most fall into either the agency side or the client side. This is the time of year when I get questions from new graduates about which path makes the most sense for an aspiring PR professional. But the question isn’t just for PR beginners. Many […]

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