Our Insights

Crenshaw Communications, PR Fish Bowl, time management • May 7, 2013

How Deadlines Motivate Us

Every day we make (and occasionally miss) our deadlines. Catch the train by 8:30am. Get to the bank before 5pm. Submit this blog post by…well, you get the point. Today’s definition of a deadline is “the time by which something must be finished or submitted”, but it gets its name from an older and more […]

Crenshaw Communications, crisis management, ImPRessions, public relations, reputation • May 3, 2013

Retractions And Reversals: Best And Worst of Apology PR

This week has brought a fresh wave of public mea culpas and backpedalings – plenty of fodder for self-anointed apology PR experts. Most proactive is the ad campaign mounted by JC Penney after the failure of its everyday low price strategy and store makeovers of last year. The spot, which is narrated in a warm, […]

creativity, Crenshaw Communications, PR Fish Bowl, public relations • May 3, 2013

What I Learned About PR from "42"

by guest blogger George Drucker The excellent film and tremendous PR effort created on behalf of “42: The Jackie Robinson Story” which opened on screens nationwide a few weeks ago, inspired me as a PR professional. As a long-time Angeleno, and even longer PR practitioner, I have to take my Dodger baseball cap off to […]

communications, Crenshaw Communications, crisis management, ImPRessions, public relations, reputation, social media • May 1, 2013

PR Crisis Management Lessons From Behind The Headlines

Hindsight – ahem – is always 20/20, particularly when it comes to reputation management. Yet, textbook crisis successes (and failures) aren’t always what they seem. Here’s my take on some recent examples of crisis handling by top brands. The Lululemon Yoga Pants Recall. For sheer, on-the-spot crisis management skill, Lululemon wins, hands down. PR experts […]

Crenshaw Communications, PR Fish Bowl, public relations • April 30, 2013

Tech Tools That Make PR Work, Work Better

Work demands are always changing, but thanks to technology, we can be better prepared, more organized and more confident of doing our job efficiently. Here are some great tech tools for PR pros and others to consider to make work…well…work better. 30/30 Task management can be daunting. 30/30 simplifies it and even makes it fun. […]

Crenshaw Communications, PR Fish Bowl, public relations • April 26, 2013

Guy Walks into a PR Firm…Humor in the Workplace

In earlier times, a colleague would run into your office with a joke hot off the fax. Today, that just sounds like a set-up for a joke. Jokes and humor have always been part of a healthy workplace, but with the viral jokes and memes we see online, it just might be time to review […]

advertising, branding, celebrity, communications, Crenshaw Communications, ImPRessions • April 24, 2013

Are Celebrities Worth The PR Risk?

Tiger Woods’ fall from grace, and his long climb back, was the gift that kept on giving for PR and reputation experts. But it also teed up a round of fresh concern about getting in bed with celebrities. Since then, there have been other reputation crises (Lance Armstrong) as well as more minor gaffes from […]

Crenshaw Communications, PR Fish Bowl, public relations • April 23, 2013

Divining Destination PR

In travel and tourism PR the goal is to promote the visitor experience offered by your client’s destination. From producing and supporting local events to leveraging influential personalities to tell your story, there are a variety of tactics you can use to get a place or property in front of the right people. So how […]

News • April 22, 2013

McGraw-Hill Federal Credit Union Names Crenshaw Communications As PR Agency

The Crenshaw team is proud to announce being named as agency of record by McGraw-Hill Federal Credit Union. Our team will provide MHFCU with PR and media relations services, including traditional and digital media relations and executive visibility around its benefits for members and its unique financial literacy program. First chartered in 1935, McGraw-Hill Federal […]