It’s No Contest, The Netflix Prize Is A Winner
Partly because I gave four stars to Woody Allen’s Manhattan, Netflix is recommending the dark and brooding East German indie The Lives of Others. Hmmm. I don’t know about you, but for me, recommendation engines that try to predict our likes and dislikes in books and movies usually miss the mark. I’m talking about the collaborative filtering […]
Read MoreCola Rivals Engage…With Each Other
It took me a while to get the Coke-Pepsi social media handshake thing. I’m referring to that moment of Twitter diplomacy a couple of weeks ago. The brand rivals agreed to make nice and follow one another, through a notably civil but tepid public exchange of updates. The detente was a response to a challenge by Australian marketing firm […]
Read MoreCan United Fix Its Broken Reputation?
After musician Dave Carroll’s pricey guitar was damaged following a United Airlines trip to Nebraska back in 2008, the guitar wasn’t the only thing that that took a beating. Now, United is grappling with a battered reputation, and Carroll has become a poster child for frustrated consumers. If you somehow missed the story, here’s the […]
Read MoreThe Art Of Saying Nothing
Since Samuel Alito’s famous confirmation hearings where he hedged even the question of whether he liked Bruce Springsteen, the art of saying nothing has gained favor in high-stakes Washington proceedings. The latest case is Supreme Court nominee Sonia Sotomayor. Her carefully scripted answers, calm demeanor and physical composure throughout two days of hearings have been remarkable. Michael Wolff implied […]
Read MoreIs A “Whisper Campaign” Good PR?
This Sunday I was among many PR professionals who read a lengthy New York Times piece titled “Spinning the Web: P.R. in Silicon Valley.” It recounted the launch of a tech start-up by a youngish publicist using her social and business connections to generate positive buzz through “whispering” to influential non-journalists. One point of the piece is that […]
Read MorePR Means Having To Say You’re Sorry
The sad and sudden demise of pop superstar Michael Jackson may have knocked Governor Mark Sanford off the front pages for a weekend, but it didn’t let him off the hook. Governor Sanford’s may have been the most ill-conceived and badly delivered apology of the decade. And, that’s saying something. I was one of several PR […]
Read MoreWhy Are They Saying Those Things About You?
A while back, I was shocked to see some harsh criticism of me on an IT Internet forum. Strangers were calling Dorothy Crenshaw incompetent and even demanding that I be fired…which I thought was pretty unfair considering I didn’t have a clue what they were talking about. I quickly realized it wasn’t about me. It […]
Read MoreInvesting In The Recovery: Why PR?
Although the economic recovery is still far from certain, some in our business are preparing for it in plans for new new hiring, deal-making and restructuring, as reported in today’s New York Times. This is smart thinking, and it gives me hope that the outdated “conventional wisdom” of cutting discretionary marketing spending during a recession has […]
Read MoreA Thumbs Up For “Old” Ideas
In any creative business, there’s a funny tendency for people to become attached to favorite concepts and tactics…especially those oh-so-inspired program ideas that no client ever actually bought. Then there’s the reverse of that, which is the “been there, done that” stigma that kills ideas thought to be too obvious, or “not differentiated.” I’ve been […]
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