public relations

public relations, social media, technology • December 16, 2009

Facebook Privacy Fix Is A Very Public Problem

As the mother of social networks, Facebook has struggled with privacy issues. It hasn’t gotten credit for many of the tools it offers, possibly because many users don’t understand them. So, the bar was raised a while back when CEO Mark Zuckerberg promised “a simpler model for privacy control.” What happened instead was a very […]

celebrity, Crenshaw Communications, public relations • December 14, 2009

The Tabloid Carnival: Celebrities As Entertainment

One of the more troubling aspects of the Tiger Woods scandal is what a political consultant famously referred to as “bimbo eruptions.” That devastating (and devastatingly accurate) description of then-president Bill Clinton’s extramarital history, and his PR problems, feels pretty familiar right now. Especially as more women come out of the woodwork to grab their tawdry piece […]

advertising, celebrity, communications, Crenshaw Communications, crisis management, marketing, public relations, reputation • December 11, 2009

Will Tiger Woods Sink Celebrity Endorsement?

The seemingly endless Tiger Woods scandal, and the well-worn implications for PR and crisis management, have me thinking instead about another aspect of our business – the celebrity endorsement. In this case, the negative fallout is so dramatic – and so unanticipated – that I have to wonder. Could brands become wary of getting into […]

communications, Crenshaw Communications, public relations, reputation • December 9, 2009

Why Climategate’s An Epic PR Fail

Call it a perfect storm… of scandal. As world leaders have gathered in Copenhagen to discuss global climate issues, the ill winds of “Climategate” are still blowing. Since hundreds of private emails between some of the world’s leading climate scientists were hacked and leaked online, skeptics have cried foul. Sarah Palin’s opinion piece in today’s Washington […]

communications, Crenshaw Communications, crisis management, marketing, public relations, reputation, social media • December 4, 2009

How Method Cleaned Up A PR Mess

How do you clean up a PR mess? That’s the question Method, the natural cleaning products company, asks after a video created to rally support for the Household Products Labeling Act, which would mandate disclosure of chemical ingredients in common cleansers, somehow went toxic. It went from being the toast of the ad world to…well, just toast. In “Shiny Suds,” a […]

Crenshaw Communications, marketing, public relations, social media • November 30, 2009

Shopping Holidays Are On A Roll

As an inveterate procrastinator and hater of crowds, I’ve always avoided Black Friday, except as a business angle for retail clients. And Cyber Monday, despite a similar usefulness, seemed a little like Grandparents Day…you know, an attempt by marketers to create a commercial holiday that never really, um, clicks. Maybe it’s the “cyber” label, which hasn’t been in the […]

celebrity, Crenshaw Communications, public relations • November 28, 2009

Has Reality TV Gone Too Far?

The furor over the Virginia couple who evaded security and gained entry into the recent White House state dinner has many calling for a review of Secret Service procedures. When photos showed that the couple actually got close enough to the president to shake his hand, the concern, and the coverage, of “gatecrasher-gate” naturally escalated. But, there’s […]

communications, Crenshaw Communications, public relations • November 25, 2009

15 Things PR People Have To Be Thankful For

It’s that time of year… when we sit in traffic so we can stuff our faces and argue catch up with family members whom we haven’t seen all year, to gather energy for a weekend of crazy shopping – or vigorous procrastination. But, it’s also a good occasion to consider what we appreciate in our […]

Crenshaw Communications, public relations • November 20, 2009

Oprah’s Departure: Doomsday For Broadcast TV?

If I hadn’t known about Oprah’s announcement before waking up to a WNYC Radio listener roundup of “what Oprah has meant to me,” – honestly, I would’ve thought she died. Of course, the impetus for the wave of coverage was not a tragic event, but merely her tearful disclosure that she will end her daily talk […]