ImPRessions

Crenshaw Communications, ImPRessions, public relations • October 19, 2016

Social Hashtag Campaign Is A PR Winner For Excedrin

Tying a brand to a big news story is a time-honored public relations tactic for earning media coverage. Sometimes it’s about a fast-breaking event, like a data security executive commenting on a major hack. Often there’s a narrow window of opportunity to ride the wave. Then there are stories that dominate over months, offering more […]

Crenshaw Communications, ImPRessions, public relations • October 13, 2016

Reporter Fahrenthold Crowdsources His Way To Glory

People who work in media and public relations like to say that click-bait headlines and hot takes have replaced traditional, “shoe-leather” reporting – the type that involves long hours of investigation, dogged pursuit of sources, and boring background interviews. Some even say the internet killed “real” journalism. But one reporter has turned that trope on […]

Crenshaw Communications, ImPRessions, public relations • October 7, 2016

15 Top Questions To Ask During A PR Agency Search

Selecting the right public relations agency is a bit like dating, and it can be fraught with some of the same perils and challenges. It’s easy to be swept off your feet by a charismatic team, or dazzled by a slick presentation. How do you get both style and substance, as well as the perfect […]

Crenshaw Communications, ImPRessions • September 28, 2016

What PR Can Learn From The 2016 Election

Every presidential election is a showcase for public relations and political strategy, but the 2016 race has taken PR to a whole new level. There’s ongoing coverage about the candidates themselves, but then there’s the spin, counterspin, punditry, analysis, and back-and-forth around each campaign’s communications and media strategy. The pace of the coverage and […]

Crenshaw Communications, ImPRessions • September 22, 2016

PR Advice For CEOs Under Fire

When the stuff hits the fan, what’s an embattled CEO to do? It helps to hire a top PR firm, but even the best advice may not salvage a reputation. That’s the case for two chief executives who found themselves facing congressional investigations this week. What can PR and reputation experts take away from the […]

Crenshaw Communications, ImPRessions, public relations • September 15, 2016

What B2C Can Learn From B2B PR

B2B public relations is widely perceived as the nerdy cousin to consumer PR’s popular girl, B2C. Some of this reputation is deserved; it’s true that B2C public relations is often more glamorous and accessible than B2B. Promoting marketing automation software to corporate executives is very different from marketing luxury shoes or helping a whole-grain snack […]

Crenshaw Communications, ImPRessions, public relations • September 8, 2016

5 Ways PR Helps Drive Sales

A great PR program can generate media coverage, but does it drive sales? Some public relations agencies make these claims, and they’re often true. Yet it’s a tricky question. Glowing reviews can boost website traffic. A business feature story can trigger calls from VCs. And a strong reputation usually engages consumers over time. But as […]

Crenshaw Communications, ImPRessions, public relations • September 1, 2016

The Eight Habits Of Successful PR People

What does it take to be a great public relations professional? I’m sometimes asked this question by those entering the PR business. As with anything else, there’s a degree of innate ability involved in PR excellence, in addition to core skills like written and verbal communications. But there’s more to it than that. It was […]

Crenshaw Communications, crisis management, ImPRessions, public relations • August 25, 2016

How Not To Make A Public Apology

As any PR person will tell you, the public apology has become a ritual for personalities or politicians who’ve made a mistake and need to restore their reputation. But too often it falls short. Call it the fauxpology, the pseudo-apology or, as I prefer, the non-apology. Whatever you call it, it doesn’t work; anyone listening […]