ImPRessions

Crenshaw Communications, crisis management, ImPRessions, public relations, reputation • March 12, 2012

PR Disaster Averted: 7 Cases of Good Crisis Management

PR agency pundits and brand watchers love to create “best and worst” lists around marketing and communications developments. The emphasis usually falls on the “worsts” – like the most badly handled crisis situations, mangled cover-ups, or PR stunts that backfired. It’s easy to criticize, but what about giving credit for crises averted or PR battles […]

advertising, branding, communications, Crenshaw Communications, ImPRessions, public relations, reputation • March 7, 2012

What’s In A (Brand) Nickname?

Al Ries’ recent column in AdAge, “When It Comes To Names, Corporations Just Aren’t People” got me thinking about the PR of brand nicknames. Corporations may not be people, but their brands can get pretty darn close. That’s why “pet” names for products and companies can be powerful, from the classic shorthanders like Coke and […]

communications, Crenshaw Communications, ImPRessions, public relations • February 29, 2012

PR Lessons From The 2012 Campaign

Since the primaries began, I’ve been thinking about the PR strategies we’ve witnessed so far during this election season. On the surface, campaign PR doesn’t offer many similarities to corporate and brand communications. After all, it tends to be more localized, more combative, and, recently, shockingly negative. Yet, campaign 2012, as well as the ones […]

Crenshaw Communications, ImPRessions, public relations, reputation • February 22, 2012

7 (More) Myths About PR And Publicity

Describing exactly what PR is and what public relations people do has always been a challenge, even to those of us who work in it. Just ask the Public Relations Society of America, which is concluding a lengthy search for the perfect “modern definition” of what we do. Like many professions, it’s changed, grown, and […]

communications, Crenshaw Communications, ImPRessions, public relations, reputation • February 17, 2012

Goldman Sachs CEO Embraces Marriage Equality: A Good PR Move?

The Human Rights Campaign’s push for marriage equality follows the PR-savvy methods of similar campaigns, like the It Gets Better project. Boldfaced names from politics, sports, and entertainment star in video testimonials to express support for the right to marry, regardless of gender. The latest videos feature Anna Wintour, the Reverend Al Sharpton, and Lloyd Blankfein. […]

communications, Crenshaw Communications, ImPRessions, public relations • February 9, 2012

How To Recharge Your (Client) Relationship

If agency searches are a lot like dating, then long-term client relationships can be a little like marriage. The best are based on mutual trust and transparency, with some occasional renegotiation along the way. But what if the relationship has gotten a little… humdrum? Worse, you’re taking each other for granted (which may be fine […]

communications, Crenshaw Communications, ImPRessions, public relations, reputation, social media • February 3, 2012

Can Komen Recover From Its PR Disaster?

Susan G. Komen For the Cure, the force behind the ubiquitous pink breast-cancer ribbon, had a lot of people seeing red this week. After withering social criticism and fierce pressure from influentials, Komen reversed its controversial decision to defund Planned Parenthood. But a formidable symbol of grassroots activism built over 30 years has taken a […]

advertising, Crenshaw Communications, ImPRessions, public relations • January 31, 2012

Who’s Winning the Super Bowl 2012 PR Game?

The run-up to Super Bowl XLVI has definitely begun. And every year the pre-game show ( the ad-fest that leads up to Sunday) seems to get longer. Now, the Super Bowl has never been known for cutting-edge advertising creative. The challenge is to go big, go broad, and generate chatter. And it’s the early buzz […]

communications, Crenshaw Communications, ImPRessions, public relations • January 26, 2012

Why Gringrich Has The PR Advantage (For Now)

Who would have thought it? Newt Gingrich, the temperamental former House Speaker with a checkered personal history, has made a comeback. Again. Of course, political advantage is notoriously short-lived during primary season, particularly the debate-larded GOP one we’ve seen so far. And the Gingrich rise may say as much about the shallowness of Romney’s support, […]