ImPRessions

Crenshaw Communications, ImPRessions, public relations • January 15, 2013

What I Learned About PR From Dan Edelman

When I heard the news that Dan Edelman, founder of the eponymous public relations firm, had passed away at 92, I was stunned. Then I asked myself why. After all, 92 isn’t young, and I’d heard from former associates that Dan had been in poor health. Sad, yes, but why was it so shocking? If […]

Crenshaw Communications, ImPRessions, public relations, reputation • January 9, 2013

AIG Avoids PR Disaster, But Barely

It seemed like a joke. AIG, the poster child for the greed, profligacy, and fiscal incompetence that helped trigger the 2008 financial meltdown, announced it would consider suing the U.S. government over the terms of its $182 billion rescue. This, just a week after the company launched a pricey ad campaign trumpeting its turnaround and […]

communications, Crenshaw Communications, ImPRessions, public relations, social media • January 3, 2013

8 Ways To "Socialize" A PR Campaign

Social media can be like a “secret sauce” for public relations programs. Even if it’s not the main ingredient, it adds flavor and power to a traditional program. The key is integration. Here are some simple steps for extending a PR campaign through social media. Define your goals. At times companies feel pressed to make […]

communications, Crenshaw Communications, ImPRessions, public relations, reputation • December 28, 2012

Secrets of a Successful CSR Campaign

It’s no surprise that public trust in corporations, along with government and faith institutions, seems to be at an all-time low. According to the Reputation Institute’s 2012 Corporate Social Responsibility RepTrak 100 Study, only 17% of respondents trust what companies promise in their marketing. What’s more, a mere 6% perceive the top 100 companies as […]

communications, Crenshaw Communications, ImPRessions, public relations, reputation • December 20, 2012

The Most Notable CEO Apologies Of 2012

The public apology has long been a staple of PR and reputation management, and this year saw a large number of C-level mea culpas. Some were mandated, while others were designed to beg forgiveness, right wrongs, or restore good will. Here’s my list of the most notable. Picture this: Instagram is forced to backpedal after […]

branding, communications, Crenshaw Communications, ImPRessions, marketing, public relations, reputation • December 12, 2012

Five Ways PR Can Build Brands

It’s been said that PR drives reputation, while marketing builds brands. But that simplistic premise defines both PR and brand far too narrowly. It may not always take the lead in brand-building, particularly with large, global companies, but there are many ways in which the classic PR approach and tactics help defend, deepen, and even […]

Crenshaw Communications, ImPRessions, public relations • December 7, 2012

What It Takes To Succeed in Public Relations

People outside our industry sometimes ask what qualities or proclivities are required for a successful PR career. I’ve always resisted the stereotypes – from PR party girl to press agent – because very few people I’ve worked with conform to those two-dimensional images. And yet, there are some “types” who have a passion for PR […]

blogging, communications, Crenshaw Communications, ImPRessions, public relations • December 2, 2012

Will The AirPR Model Fix The PR Business?

Muckrack CEO Greg Galant’s piece,”Why Public Relations Gets No Respect” hit a nerve in our industry. Though the post drew some indignant responses from the PR community, it was a thoughtful and relatively optimistic assessment of PR’s value, thanks to digital measurement tools, the prevalence of social media, and PR’s increased scaleability due to more […]

communications, Crenshaw Communications, ImPRessions, public relations • November 27, 2012

How To "Own" A Media Interview

There are few things more exciting to PR agency professionals of all levels than to see a client’s comments in print or digital form. A published interview can be a quick, reactive response to a journalist’s inquiry or the culmination of a long and arduous pitch process. But what if your quotes end up on […]